Supplier Management
Hands-on supplier management that protects your business
Most importers struggle with keeping a supplier communicative – and accountable over time. We manage your suppliers like they’re part of your operation, not some distant vendor. You’ll benefit from the reliability you can confidently build your business on.
A good factory doesn’t always mean a good partner
A lot can go wrong when you’re sourcing from China. Finding a factory is easy, but managing it is the hard part. The late shipments, inconsistent quality, and radio silence when things go sideways – all these factors can kill your momentum even before the production begins.
Our ground-level supplier management protects your time and investment
We never hand you a list of “good” suppliers and walk away. As a reputable management partner, we stay in the loop closely. From initial onboarding to ongoing production updates, we manage your supplier relationships like they are our own.
That means setting clear expectations, following up consistently, and resolving small problems before they become expensive ones. It’s boots-on-the-ground work, and we’ve been doing it for over 20 years.
Let’s talk about your supply chain
Factory Onboarding
We personally verify the factory’s registration capacity, past production history, and export record. There will be no assumptions, and you’ll know what you’re dealing with and what to expect.
Communication Management
We handle all factory communication in Chinese and make sure your interests are secured. You will stay confident knowing that your requirements are clearly understood and followed at every stage.
Production Milestone Tracking
We set hard timelines and check in at critical milestones. Not just “Is it done yet?” – but “Is it being done right?” Every update is documented and shared with you in real time.
Quality Alignment Protocols
It is crucial to align on samples and inspection criteria before the start of production. We at Importano plug the loopholes if we find them. You will not experience any surprises when the container lands.
Dispute and Delay Resolution
We step in if something goes off track. We escalate directly with factory decision-makers and use local leverage to resolve issues – without letting things drag for months.